General Information
We use cookies to improve and facilitate your navigation on our websites and to improve the services provided through them. Therefore, cookies are used to serve the purposes of our legitimate interests in accordance with Article 6(1)(f) of the General Data Protection Regulation (hereinafter GDPR), after obtaining your consent, where required, in accordance with Article 6(1)(a) of the GDPR.
“Cookies” are small files with information that a website stores on the terminal device (computer, laptop, tablet, smartphone, etc.) of a user, so that, every time the user logs on to the website, the latter retrieves this information and offers the user related services. However, through this information, you will not be immediately identified. In addition, cookies do not harm your terminal device, as they do not contain malicious programs, such as viruses or Trojan-type programs.
Cookies are classified into different categories based on the criteria applied each time. More specifically:
(a) depending on their provider, they are classified as first-party cookies, when defined by our websites and third-party cookies, when defined by a third party provider, which we use for various services, such as statistical analysis and advertising services. As we cannot control cookies of this kind, please visit the relevant website of the third party (which is listed in the following section), to learn more about those cookies, as well as how you can manage them.
(b) depending on their retention time, they are classified as session cookies, which are deleted as soon as you close your browser, and persistent cookies (persistent cookies), which remain stored on your terminal device, but also on its servers provider for a specified period of time
(c) depending on their function, they are classified as strictly necessary, preferences, analytics, marketing, unclassified, etc. Please note that the listing of those categories is indicative and varies depending on the website. More information about the types of cookies used by our websites based on their function can be found in the section below.
The use of cookies allows us not only to provide you with an easier and more comfortable navigation experience, but also to show you ads based on your interests and analyse the operation of our websites and online services using statistical data. Please note that for advertising, we use the services of targeting and retargeting of various providers, and for statistical analysis we use the services of Google Analytics of Google LLC and Hotjar of Hotjar Limited.
Below you will find detailed information about the type of cookies used by our websites, the providers, recipients, the place and time of storage of the information collected through the cookies, as well as the possibility of their deactivation. In addition, the provided targeting and retargeting services, the Google Analytics services of Google LLC and Hotjar of Hotjar Limited, as well as the possibility of their deactivation are described in detail.
Our websites use the following categories of cookies:
- Strictly necessary cookies: these cookies are necessary for the website to function properly. For this type of cookies your consent is not required, as they are considered technically necessary to make the connection to our websites or provide the internet service. Their storage is therefore based on Article 6(1)(f) of the GDPR.
In the table below, we present you with detailed information about the cookies of this type that we use, following a cookie audit we have carried out using the Cookiebot service:
| Cookie name | Provider | Type | Function | Storage Time | Location of data storage servers |
| PHPSESSID | o isomat.gr
o isomat-multifill.com o isomatcolors.gr o isomat-home.gr |
HTTP | Maintains user login status on all website requests. | Throughout the duration of the session | Greece |
| rc::a | google.com | HTML | This cookie is used to distinguish between people and bots, so that there are valid reports about the use of the website. | Permanent storage | USA |
| rc::b | google.com | HTML | This cookie is used to distinguish between humans and bots. | Throughout the duration of the session | USA |
| rc::c | google.com | HTML | This cookie is used to distinguish between humans and bots. | Throughout the duration of the session | USA |
- Preference cookies: Also known as “functionality cookies,” these cookies enable a website to remember information that changes the way the website behaves or looks, such as your preferred language or the region that you are in. Their storage requires your consent in accordance with Article 6(1)(a) of the GDPR.
In the table below, we present you with detailed information about the cookies of this type that we use, following a cookie audit we have carried out using the Cookiebot service:
| Cookie name | Provider | Type | Function | Storage Time | Location of data storage servers |
| _icl_current_language | o isomat.gr
o apps.isomat.gr |
HTTP | Saves the user’s preferred language on the web page. | 1 day | Greece |
- Analytics cookies: Also known as “performance cookies,” these cookies collect and analyse anonymous statistical information about the use of the website. Their storage requires your consent in accordance with Article 6(1)(a) of the GDPR.
In the table below, we present you with detailed information about the cookies of this type that we use, following a cookie audit we have carried out using the Cookiebot Please note that the use of the following statistical analysis information is provided by Google Analytics of Google LLC and Hotjar of Hotjar Limited:
| Cookie name | Provider | Type | Function | Storage Time | Location of data storage servers |
| _ga | o isomat.gr
o isomat-home.gr o isomat-pu-systems.gr o isomat-multifill.com o isomatcolors.gr |
HTTP | Enters a unique identifier used to generate statistics about the manner in which the visitor is using the website. | 2 years | o USA
o Greece |
| _gat | o isomat.gr
o isomat-home.gr o isomat-pu-systems.gr o isomat-multifill.com o isomatcolors.gr |
HTTP | Used by Google Analytics to regulate the flow of requests. | 1 day | o USA
o Greece |
| _gid | o isomat.gr
o isomat-home.gr o isomat-pu-systems.gr o isomat-multifill.com o isomatcolors.gr |
HTTP | Enters a unique identifier used to generate statistics about the manner in which the visitor is using the website. | 1 day | o USA
o Greece |
| _hjid | isomat.gr | HTTP | Enters a unique identifier used for the session. This allows the website to receive data on visitor behaviour for statistical purposes. | 1 year | USA |
| _hjid | isomat.gr | HTML | Enters a unique identifier used for the session. This allows the website to receive data on visitor behaviour for statistical purposes. | Permanent storage | USA |
| collect | google-analytics.com | Pixel | Used to send data to Google Analytics about device and visitor behaviour. Monitors the visitor on all devices and marketing channels. | Throughout the duration of the session | USA |
| __utma | isomat-multifill.com | HTTP | Collects information about the number of visits of the user to the website, as well as the date of the first and most recent visit. Used by Google Analytics. | 2 years | Greece |
| __utmb | isomat-multifill.com | HTTP | Collects information about the exact time the user enters the website. Used by Google Analytics to calculate how long a user stays on the website. | 1 day | Greece |
| __utmc | isomat-multifill.com | HTTP | Collects information about the exact time the user exits our website. Used by Google Analytics to calculate how long a user stays on the website. | Throughout the duration of the session | Greece |
| __utmt | isomat-multifill.com | HTTP | Sets the speed of requests to the server. | 1 day | Greece |
| __utmz | isomat-multifill.com | HTTP | Collects information about the user’s place of origin, the search engine used by the user, the link and the term used by the user. Used by Google Analytics. | 6 months | Greece |
- Marketing cookies: These cookies are used to track your visits to our websites, in order to display content that best suits your interests. Specifically, their use helps to send targeted offers and ads, reduce the number of ads that are displayed to you, or evaluate an advertising campaign. Their storage requires your consent in accordance with Article 6(1)(a) of the GDPR.
In the table below, we present you with detailed information about the cookies of this type that our websites use, following a cookie audit we have carried out using the Cookiebot service:
| Cookie name | Provider | Type | Function | Storage Time | Location of data storage servers |
| _fbp | o isomat.gr
o isomatcolors.gr o isomat-home.gr |
HTTP | Used by Facebook to offer a range of advertising products, such as real-time offer by third-party advertisers. | 3 months | o USA
o Greece o The Netherlands |
| _gcl_au | isomat.gr | HTTP | Used by Google AdSense to measure ad performance. | 3 months | USA |
| _hjIncludedInSample | isomat.gr | HTTP | Specifies whether the user’s navigation should be registered to a specific statistical site owner. | Throughout the duration of the session | USA |
| ads/ga-audiences | google.com | Pixel | Used by Google AdWords to re-target visitors who are likely to be converted to customers based on their online behaviour. | Throughout the duration of the session | USA |
| NID | google.com | HTTP | Records a unique identifier that identifies the device of the returning user. The identifier is used for targeted ads. | 6 months | USA |
| fr | facebook.com | HTTP | Used by Facebook to offer a range of advertising products, such as real-time offer by third-party advertisers. | 3 months | o Germany
o The Netherlands |
| GPS | youtube.com | HTTP | Enters a unique identifier on mobile devices to enable geolocation tracking. | 1 day | USA |
| IDE | doubleclick.net | HTTP | Used by Google DoubleClick to record and report the actions of the website user after viewing or clicking on one of the ads in order to measure the effectiveness of an ad and show targeted ads to the user. | 1 year | USA |
| pagead/1p-user-list/# | google.com | Pixel | Unregistered | Throughout the duration of the session | USA |
| PREF | youtube.com | HTTP | Enters a unique identifier used by Google to maintain statistics about how a visitor uses YouTube videos on different web pages. | 8 months | USA |
| test_cookie | doubleclick.net | HTTP | Used to check if the user’s browser supports cookies. | 1 day | USA |
| r/collect | doubleclick.net | Pixel | This cookie is used to send data to Google Analytics about device and visitor behaviour. Monitors the visitor on all devices and marketing channels. | Throughout the duration of the session | USA |
| tr | facebook.com | Pixel | Used by Facebook to offer a range of advertising products, such as real-time offer by third-party advertisers. | Throughout the duration of the session | o Germany
o The Netherlands |
| VISITOR_INFO1_LIVE | youtube.com | HTTP | Tries to estimate users’ bandwidth on embedded YouTube video pages. | 179 days | USA |
| YSC | youtube.com | HTTP | Enters a unique identifier to maintain statistics about YouTube videos that the user has viewed. | Throughout the duration of the session | USA |
| yt-remote-cast-installed | youtube.com | HTML | Saves user preferences using embedded Youtube video. | Throughout the duration of the session | USA |
| yt-remote-connected-devices | youtube.com | HTML | Saves user video preferences using embedded YouTube videos. | Permanent storage | USA |
| yt-remote-device-id | youtube.com | HTML | Saves user video preferences using embedded YouTube videos. | Permanent storage | USA |
| yt-remote-fast-check-period | youtube.com | HTML | Saves user video preferences using embedded YouTube videos. | Throughout the duration of the session | USA |
| yt-remote-session-app | youtube.com | HTML | Saves user video preferences using embedded YouTube videos. | Throughout the duration of the session | USA |
| yt-remote-session-name | youtube.com | HTML | Saves user video preferences using embedded YouTube videos. | Throughout the duration of the session | USA |
- Unclassified cookies: These are cookies that we are in the process of classifying, together with the providers of individual cookies. Their storage requires your consent in accordance with Article 6(1)(a) of the GDPR.
In the table below, we present you with detailed information about the unclassified cookies that we use, following a cookie audit we have carried out using the Cookiebot service:
| Cookie name | Provider | Type | Function | Storage Time | Location of data storage servers |
| _hjTLDTest | isomat.gr | HTTP | Unregistered | Throughout the duration of the session | USA |
You can switch off all or some of the cookies stored on your device by activating the relevant setting in your browser. However, if you disable all cookies, the functionality of our websites may be affected and you may not have access to parts or all of their content, as well as the content of other websites you visit.
Below are links to the pages of the most popular browsers, where you are provided with information on how you can manage the cookies stored on your device:
To prevent data collection through Facebook Pixels, you can change your advertising preferences here.
To change your preferences regarding ads shown by Google Ads, follow the instructions in the Google Ads Settings section.
To disable the use of cookies by third parties, you can use the relevant service of the Network Advertising Initiative.
Google Analytics
We use the Google Analytics web analytics service of Google LLC, as part of the purposes of the legitimate interests we pursue under Article 6(1)(f) of the GDPR and more specifically, to optimise our websites and the services provided through them. That company has been certified in accordance with the Privacy Shield framework, which ensures its compliance with EU data protection legislation.
The Google Analytics service uses cookies in order to evaluate the use of our websites, to compile reports on the interaction of users on them, as well as to provide us with additional internet services.
In particular, the service collects first party cookies, which contain data about the device or browser you use, your Internet Protocol (IP) address and the activities you perform on our websites. Please note that the collection of Internet Protocol (IP) addresses is done for our own safety and for the security of the service, as well as to provide us with information about the country, region or city where the users of our websites come from ( also known as “IP geographical location”). IP addresses, however, become anonymous so that they cannot be identified and are not merged with other Google LLC data.
The data collected by Google Analytics is transmitted to a Google server in the United States, where they are stored for 26 months. They may be transmitted to third parties, if required by law, and when third parties are authorised to process the data.
You can prevent the collection of cookies collected through Google Analytics by the corresponding settings of your browser, as described above in the section Disabling cookies. Please be advised, however, that in these cases the functionality of our websites may be limited and you may not have access to parts of them.
In addition, you can permanently reject the collection and processing of data by Google Analytics, which is generated by cookies about the use of the website (including IP address), if you download and install the browser extension that you will find here.
More information about Google Analytics can be found here.
Hotjar service
In addition, we use the Hotjar service of Hotjar Limited, as part of the purposes of the legitimate interests we pursue under Article 6(1)(f) of the GDPR and, more specifically, to optimise our websites and the services provided through them. Hotjar Limited has its registered office in Malta and is fully committed to complying with the rules set by the GDPR.
More specifically, Hotjar is a technology service that helps us better understand the experience of our website users (for example, how much time they spend and on which pages, on which links they choose to click, what they like and what they do not like, etc.), allowing us to maintain and improve our services. To that end, Hotjar uses cookies and other technologies to collect data about your behaviour, as a user, and your device. More specifically, it collects the Internet Protocol (IP) address of your device, which is recorded and stored only in an anonymous format, the screen size of your device, the type of device (more specifically, its unique identifier), information about your browser, your geographical location (more specifically, your country only) and the preferred language you use to view our website. All this information is stored in a pseudonymous user profile for a period of 365 days. Neither Hotjar nor we will ever use this information to locate individual users or to combine it with other data for an individual user. More information about the Hotjar service can be found in its privacy policy.
You can prevent the collection of cookies collected through Hotjar by the corresponding settings of your browser, as described above in the section Disabling cookies.
In addition, you can opt out of creating a user profile, storing data from Hotjar about the use of our website and the use of cookies by Hotjar on other websites, by following this link.
Providing targeted advertising services
We also use targeted advertising services, as part of the legitimate interests we pursue under Article 6(1)(f) of the GCC, and in particular, to optimise our websites and the advertisements displayed on them. The use of those services by various providers ensures the display on your terminal device only of the advertisement that is tailored to your real or presumed interests, taking into account your actions so far on our websites.
The provision of targeted advertising services is done through the use of marketing cookies. Recipients of the above data are the affiliated targeting service providers that are audited to meet all the requirements for the security of your data set by the GDPR. Information about the affiliated providers, the cookies used, the time and place of storage, including how to manage them has already been set out in the sections Categories of cookies and Disabling cookies.
Providing retargeting services
We also use retargeting services, as part of the purposes of the legitimate interests we pursue under Article 6 (1)(f) of the GDPR and, more specifically, for the optimal formation of our online offer according to your interests. As part of the specific services, marketing cookies are used which collect anonymous information about your navigation. These cookies are stored on your terminal device and analysed by an algorithm. Targeted ads and banners may then be displayed on our affiliated partners’ page, depending on your real or assumed interests. You cannot be identified and the data collected are not merged with your personal data.
Recipients of your data are the various affiliated retargeting service providers that process your date only as part of that service. Information about the types and function of cookies, time and place of storage has already been reported in the section Categories of cookies.
The purpose of using retargeting services is to ensure that only ads that are relevant to your interests are displayed. However, if you do not want our banner ads to appear, you can follow these steps:
- Select the symbol on the respective banner and go to the provider’s page.
- It provides information about the retargeting service and allows you to unsubscribe. If you unsubscribe, an opt-out cookie is stored on your computer, which prevents the banner ad from appearing on that provider in the future.
- Please note that unsubscribing can only be done by your computer and the opt-out cookies cannot be deleted from it.
Please check the terms of this policy often as they may be amended. Last updated on 16/01/2020.